Privacy Policy

Last updated: 17 June 2026

Homy Layout Decoration Design and Fit Out L.L.C. (“Homy Layout,” “we,” “us,” or “our”) operates the website homylayout.com and provides home renovation, interior design, and trades contracting services across all seven emirates of the United Arab Emirates. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us when you request a quote, book a site visit, contact us by phone, WhatsApp, email, or our website forms, including:

• Your name, phone number, and email address
• Your property location, type, and project details
• Any messages, photos, or files you send us about your renovation or fit-out enquiry

We also automatically collect limited technical data when you visit our website, such as your IP address, browser type, device information, pages viewed, and referring source, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and prepare quotations and estimates
• Schedule site visits, consultations, and project work
• Communicate with you about your project, including updates and follow-ups
• Improve our website, services, and customer experience
• Send relevant offers or service information where you have agreed to receive them
• Comply with legal, regulatory, and tax obligations in the UAE

3. Sharing Your Information

We do not sell your personal information. We may share it only with trusted parties who help us operate our business, such as our project teams, sub-contractors directly involved in your work, payment processors, and IT or marketing service providers. These parties are required to handle your data securely and only for the purposes we specify. We may also disclose information where required by UAE law or to protect our legal rights.

4. WhatsApp & Third-Party Platforms

When you contact us through WhatsApp, Facebook, Instagram, or other third-party platforms, your communication is also subject to those platforms’ own privacy policies. We use the information you send through these channels solely to respond to your enquiry and manage your project.

5. Cookies

Our website uses cookies to keep the site working, understand how visitors use it, and improve performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly if you do.

6. Data Retention & Security

We keep your personal information only for as long as needed to fulfil the purposes described in this policy or to meet legal requirements. We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

7. Your Rights

You may request access to the personal information we hold about you, ask us to correct or delete it, or withdraw your consent to marketing communications at any time. To make a request, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

9. Contact Us